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Printable checklistGRS-C-02

FF&E Acceptance Checklist

DocumentGRS-C-02
RevisionA
Issued2026-08-19
Read time2 min
Prepared byGuest Room Standard

Companion form to Snagging the Delivery. The receipt you sign is a legal document. Count before anything; note every exception on the receipt at the moment of delivery; photograph like it's evidence. If full inspection is impossible in the driver's window, the receipt is annotated "subject to inspection — possible concealed damage" plus all visible exceptions.

Delivery date: PO no.: Carrier / BOL no.: Received by:

Before the truck

  • PO, approved finish/fabric selections, and sample-room reference at the dock
  • Staging area blocked: space, light, protected floor
  • Count owner and inspection owner named; refusal authority confirmed
  • Claim windows read and written on the receiving folder Carrier concealed-damage window; vendor defect-notice window
  • Camera charged; scale object on hand

At the truck

  • Photograph the load as opened, before unloading
  • Carton count against BOL, line by line Shortages noted on receipt before signing
  • Every carton exterior inspected Crush, puncture, re-tape, moisture, tip indicator
  • Every exterior wound noted on the delivery receipt and photographed
  • Receipt signed only as annotated Never clean for a dirty delivery

Uncrating — every piece or defined sample

  • Finish and fabric checked against approved reference in honest light
  • Dimensions spot-checked against spec
  • Joints and chairs inspected and tested only by the approved acceptance method; no improvised body-weight loading
  • Drawers run to stops; doors aligned; hardware complete and tight
  • Flashlight raked across every top and front
  • Repeated defect found in sample? Sample becomes 100% inspection of that line
  • Each problem classified: FREIGHT (carrier claim) or DEFECT (vendor) Undamaged carton cannot produce freight damage

Soft goods lines

  • Quantities verified by line, not by pallet
  • Sample cartons opened: pattern, color lot, dimensions, required labeling
  • Dye lots compared across cartons
  • Drapery panels hung, not just unfolded Length and header checked on a window

Paperwork & disposition

  • Exception list written: item, qty, problem, parent, photo ref, remedy, date
  • Refused pieces tagged, photographed, and quarantined Nothing refused drifts upstairs
  • Carrier claim filed inside its window
  • Vendor notice sent inside its window
  • Holdback/retainage tied to punch-list completion, if terms allow
  • Photos and documents filed to the project folder They are part of the asset file
Pieces received: Pieces refused: Claims opened: Signature: